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Benefits and Results Through
careful and extensive research and analysis, LCMC
has concluded that the most efficient and effective means to satisfying the debt
recovery needs of its clients is by combining the traditional collection agency
model with debt recovery practices employed by its affiliate law firm. This
practice expedites
the recovery process, and maximizes
the recovery of debt. LCMC
utilizes flexible collection procedures to best suit our client’s needs at a
very cost-effective investment. We work on a contingency basis: no collection,
no fee. The main component of this strategy focuses on professionalism. LCMC uses innovative techniques that will attain debt recovery while at the same time putting the debtor back in a clientele position with our clients. Specifically, we will strive to recover the debt and maintain the relationship between the debtor and our client. Our collectors are professional and trained to coach debtors to meet their arrears so that they are back in good standing with our client. Most importantly, we will strive to have no complaints initiated by debtors to our clients. LCMC
quality control practices revolve around the philosophy that “you
get what you measure”.
With client satisfaction at the core of our business practices, we have
developed several performance measurement and reporting processes. These reports
provide qualitative and quantitative information that explain to the client,
very clearly, how we are doing in recovering their debts and in dealing with
their customers. Our goal is to keep our clients informed. Leading
Edge Collections Technology Our
comprehensive, state-of-the-art collection management software allows us to
seamlessly manage your accounts and collect from your debtors using the latest
in software
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